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Aikon· B2B wholesale trading platformWeb & App Development

A complete WhatsApp platform: inbox, campaigns, and automation they own.

After we verified their WhatsApp Business API presence, Aikon came back for the real prize: a full platform on top of it. The tools that rent API access charge per seat and per contact, and none of them were ever going to be theirs.

$0
per-seat or per-contact fees
2
apps: web inbox + mobile
100%
on their own infrastructure
The problem

The official API alone is unusable day to day: no team inbox, no campaign tooling, no sequences. The SaaS layers on top meant renting access to their own customer conversations, with costs that scaled against them as the team and list grew.

What we built

The actual system, not a black box

This is the real shape of what runs in their accounts. AI handles the volume; the moments that need judgment stay with a human.

whatsapp-platform.map↻ self-hosted, theirs
1 Runs itself
Wire the Cloud API
Their Meta accounts, their numbers
2 AI does it
Build the inbox
Live team inbox, web and mobile
3 AI does it
Add campaigns
Templates, A/B sends, drip sequences
4 Runs itself
Keep it healthy
Number quality, warm-up, opt-outs
5 Human decides
Reply as a team
Humans take every warm conversation
Built withWhatsApp Cloud APINext.jsFastify + Socket.IOExpo mobile
The result
$0
per-seat or per-contact fees
vs SaaS inbox tools
2
apps: web inbox + mobile
one shared backend
100%
on their own infrastructure
walk away, it keeps running
What they own

No lock-in. Everything lives in their accounts. They could walk away tomorrow and it keeps running.

  • The whole platform and its source
  • The Meta Business account and numbers
  • Every template, campaign, and sequence
  • The mobile app your team replies from
We stopped renting access to our own customer conversations. The inbox, the campaigns, the automation, all of it runs on our accounts.
Aikon · B2B wholesale trading platform

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