Three separate apps became one operating system for the whole business.
Spotlight Sound is a 17-year UK AV installation and event production company. Quoting, field service, hire, transport, HR, and invoicing lived across HubSpot, spreadsheets, and separate point tools that never talked to each other.
Every job crossed three systems and a stack of spreadsheets. Quotes were rekeyed into scheduling, scheduling was rekeyed into invoices, and the office spent its week reconciling tools instead of running jobs. No single place knew the state of the business.
The actual system, not a black box
This is the real shape of what runs in their accounts. AI handles the volume; the moments that need judgment stay with a human.
No lock-in. Everything lives in their accounts. They could walk away tomorrow and it keeps running.
- The entire platform, on your own accounts
- Your CRM, with every record you started with
- The engineer field experience
- The Xero integration and every workflow in it
Quoting, jobs, hire, and invoicing finally live in one system, and it is ours, not a per-seat subscription that grows every year.
Want a system like Spotlight Sound's?
A 30-minute call. We map one of your processes live and show you the build.